I have always made the investment in people the main focus of my business as they determine success or otherwise. At a time when industry is finding it increasingly difficult to attract and retain talent, investing in current employees is not only wise but strategically critical. In determining development strategies, there needs to be a strong support for a knowledgeable HR department who, though personal experiences can provide support programmes which will result in best practice cutting edge performances and provide employees with a sense of purpose, involvement and future growth.