There is an imperative and powerful case for change so that business can confront the volatile and demanding market prerequisite’s for sustainable success.
Strategic Change
- Is integral to and focussed on the organisations strategic plan
- Leads to high performance, dramatically improved results with measurable differences
- Is underpinned by the innovativeness, energy and enthusiasm of employees
- Is driven by exceeding customer needs and expectations
- Is managed by a set of balanced and benchmarked KPI’s
- Is a revenue builder and not solely focussed on cost
- Is a foundation for a culture of continuous improvement
What do you Change?
- Markets and customers
- Products and services
- Business processes
- People and reward systems
- Structure and facilities
- Technologies
How do you start?
Assess Current Levels of Resistance to Change
- Perceived threat to job security
- Loss of expertise
- Needs to learn new skills
- Shifts in influence, authority and control
- Shifts in communication procedures
- Loss of business and social status
- Change in habits
- Limited understanding of the change and implications including a low tolerance for change
Assess Ability to Manage Transitional Change
- The support of key Leaders
- Vision of outcome to be articulated
- Assessing impacts on the organisation
- Promoting the change
- Encouraging stakeholder participation
- Communicating pro-actively
- Providing training and skills in change concepts
- Integration and management of al change activities
- Infrastructure to support the change programme
- Transition plan
Identify and Prioritise Key Impact Areas
- Culture – Values of the organisation
- Organisation structure
- Business processes
- Job design
- Skills and knowledge required
- Employee motivation
- Communication process
- Policies & procedures
- Human Resource Management
- Technology Interfaces
These are the guidelines I have used successfully to make companies internationally competitive and to build sustainable success.
