Make Managing Success Sustainable

In the process of developing operational business improvement/turnaround strategies it is critical that all options be carefully identified and evaluated. I guard against placing forward plans in a strategic straightjacket and pursuing the same strategies that have...

Strategise for Tomorrow

There is no doubt that many managers today really want to make a difference and look at having more influence with people in their business and marketplace. But a lot of these managers have stopped trying to make the necessary change happen because they believe it has...

The Power of Leveraging your Customer Base

The Power of Leveraging your Client Base I often wonder why more businesses do not strategise the leverage of their customer base. In my experience there needs to be a new thinking about this important area of potential growth. Do you see ‘Customer Loyalty’ as an...
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